One IT professional handling your IT environment internally? Don't risk there being a single point of failure!
Don’t want or need an internal IT team, or find them too expensive? We can be your IT team!
All the IT hardware you need to start your business.Just add internet!
We work with you to design a co-managed support offerings to help augment your existing IT staff and fill in the gaps.
Looking for an IT support service?
Need your senior IT resource freeing up to work on 3rd line issues, projects or strategic tasks?
We can handle your Tech Support!
PC as a service (PCaaS) aims to simplify your PC lifecycle management, including purchasing, managing, retiring and refreshing PCs.
Further information to follow.
Coming soon!
We already know your business and setup, so we can efficiently advise you!
A bit more about our IT Continuity service!
Where you have one IT professional handling your IT environment internally your organisation is at risk of disruption should something unexpected happen to that employee.
We offer a low-cost solutions which enables your business to continue to function in the event of the unexpected loss of your IT employee or just continue to grow with your business!
Our approach is simple, we partner with your IT professional, work with them to understand your IT environment and identify what documentation is needed for efficient continuity. As it is your IT environment, your company is responsible for maintaining appropriate documentation however we can advise you on what is required.
*We all hate paying for something and not getting anything out of it, that is why if you don’t use your hours for remote IT support you can often use these hours to support your IT projects!
Unless agreed in advance these hours cannot be batched together and must be used in the month billed for.
Due to the size and complexity of some organisations we quote on the requirements of the business. We know you want to have some idea of cost before investigating further so we’ve included some indicative prices:
Over 250 employees? You probably require a more in-depth service or bespoke service so if you are interested, please email our sales team.
A bit more about our Fully Managed Services!
Don’t want or need an internal IT team, or find them too expensive? We can be your IT team!
For a fixed cost per month we will manage your IT infrastructure from desktop support to your network management.
Equipment, licensing, subscriptions and internet fees are not including in this costing unless otherwise stated.
A bit more about our Startup Packages!
Suitable for 1-5 employees
All the IT hardware you need to start your business!
We provide you with:
You will need to source your own internet as internet fees are not including in package.
36 month contract: £118/user/month
24 month contract: £130/user/month
12 month contract: £160/user/month
Dell Latitude 3440
36 month contract: £96/user/month
24 month contract: £105/user/month
12 month contract: £140/user/month
A bit more about our Co-managed Support Services!
A bit more about our Unlimited Tech Support (L1 Support) service!
Do you need your senior IT resource to work on 3rd line issues, projects or strategic tasks?
Our 1st and 2nd line services will take the burden away from the lower-level support tickets and requests, so your senior resources have time to focus on what matters.This service is primarily focused upon desktop support but can also include basic support for Google Workspace and Microsoft 365 when requested and permission granted to your environment.
We have three tiers of support:
Our essential support includes:
Flexible 1 month contract £75/user/month
12 month contract: £55/user/month £ /user (annual payment)
24 month term: £53/user/month OR £ /user (annual payment)
36 month term: £50/user/month £ /user (annual payment)
Our enhanced support includes:
Flexible 1 month contract £90/user/month
12 month contract: £60/user/month £655.20/user (annual payment)
24 month term: £58.80/user/month OR £642.10/user (annual payment)
36 month term: £57.90/user/month £632.27/user (annual payment)
Our enhanced plus support includes:
Flexible 1 month contract £150/user/month
12 month contract: £110.75/user/month £1329/user (annual payment)
24 month term: £107/user/month OR £1278/user (annual payment)
36 month term: £105/user/month £1236/user (annual payment)
Sometimes a fixed term contract isn't the right thing for your business which is why we also offer a timebased fee.
Retainer £85/hourhours expire after 2 months
Retainer (over 25 hours) £80/hourhours expire after 2 months
Retainer (over 50 hours) £75/hourhours expire after 2 months
Hourly Fee £100/hour
Remote: Minimum 30 minutes charged, billed in 30 minute increments there after. Onsite: Minimum 2 hours charged, billed in 30 minutes increments there after.
A bit more about our Co-managed Support Services!
A bit more about our PC as a service (PCaaS) offering!
More information will appear here shortly!
A bit more about our Managed Laptop and Desktop Service!
More information will appear here shortly!
A bit more about our Managed Network Service!
More information will appear here shortly!
A bit more about our Additional Technical Resources!
More information will appear here shortly!
A bit more about me!
Ben's worked in IT most of his career, but started off in IT Procurement. With recent experience working as Head of IT in a central London company, he has a wide bredth of experience across both corporate IT estates and personal devices.
Ben started his IT career supporting users on both Windows and Apple device from setting up laptops to troubleshooting hardware and software issues. Ben is a registered IT Technican (RITTech), with a drive to continually learn and develop
Since then, Ben's career has progressed to a technical lead and IT Operations Manager at Microsoft, and then to a Head of IT position in a central London company. Whilst retaining and developing his technical knowledge, he now also take a strategic look at an IT estate ensuring the focus is in the correct area.
Ben also has recent experience in Cyber Essential Plus, Microsoft Azure, Active Directory, Google Workspace, Google IdP and VMware virtualisation, as well as many other IT technologies and services.
